In my previous role, I had a client who was resistant to care due to past negative experiences. I implemented a personalized care plan that included regular communication and involvement of the client's family. By building trust and demonstrating empathy, I was able to gradually integrate the care services, resulting in improved client satisfaction and adherence to the care plan.

I start by conducting thorough assessments to understand the client's current health status, preferences, and goals. I then collaborate with the interdisciplinary team to create a care plan that addresses all aspects of the client's needs. Regular reassessments and open communication with the client and their family ensure that the plan remains flexible and responsive to any changes in the client's condition.

I believe in fostering a collaborative and supportive team environment. I provide clear expectations, regular feedback, and opportunities for professional development. Recognizing and celebrating team achievements, as well as addressing any concerns promptly, helps maintain morale and motivation. I also encourage open communication and value each team member's unique contributions.

I approach such situations with empathy and a focus on the client's autonomy. I listen to the client's concerns and explain the medical recommendations in a way that is understandable. If the client remains resistant, I involve their family and the healthcare team to explore alternative solutions that align with the client's wishes while still prioritizing their health and safety.

In my previous role, I frequently coordinated care with various providers, including physicians, therapists, and social workers. I used electronic health records to ensure all providers had access to the latest information and held regular interdisciplinary team meetings to discuss the client's progress and any changes in care. This collaborative approach ensured seamless care delivery and improved outcomes for the clients.