In my previous role as a Group Practice Leader, I successfully managed a team of 20 healthcare professionals, overseeing daily operations and strategic planning. I implemented a new EHR system that improved patient care and streamlined administrative tasks, resulting in a 15% increase in patient satisfaction scores. Additionally, I spearheaded a marketing campaign that attracted new patients, leading to a 10% growth in our patient base over two years.

I believe in fostering open communication and addressing conflicts promptly. When issues arise, I facilitate discussions to understand each party's perspective and work towards a mutually agreeable solution. I also encourage team-building activities and regular feedback sessions to maintain a positive and collaborative work environment. By promoting empathy and respect, I ensure that conflicts are resolved effectively and team morale remains high.

I implement a combination of regular training sessions, performance reviews, and quality assurance audits to ensure that our team meets high standards. I also encourage a culture of continuous improvement by soliciting feedback from patients and staff. By setting clear expectations and providing the necessary resources, I ensure that our team consistently delivers high-quality care and meets all patient care goals.

I stay informed by attending industry conferences, participating in webinars, and subscribing to leading healthcare journals and newsletters. I also engage in professional development courses and collaborate with peers to discuss best practices. By staying abreast of the latest trends and advancements, I can implement innovative solutions that enhance our practice's competitiveness and improve patient outcomes.

In a previous role, I had to make the difficult decision to restructure our team due to budget constraints. I carefully evaluated each team member's contributions and communicated the changes transparently, ensuring that everyone understood the rationale behind the decision. While it was challenging, the restructuring allowed us to focus on our core strengths and ultimately improved our operational efficiency and patient care.