During my previous role, I encountered a patient who was resistant to care due to fear of losing independence. I addressed this by involving the patient in their care plan, explaining each step, and encouraging their input. This approach not only reduced their anxiety but also empowered them, leading to improved compliance and a better overall experience for both the patient and myself.

I prioritize tasks based on urgency and the patient's condition. For instance, I ensure that immediate needs like medication administration or urgent hygiene needs are addressed first. I then move on to less urgent tasks, ensuring that all patients receive timely care. Using a checklist helps me stay organized and efficient.

Effective communication involves using clear, simple language, speaking slowly, and maintaining eye contact. I also use visual aids when necessary and ensure I have the patient's attention before speaking. For those with hearing issues, I face the light so my face is more visible and use gestures to aid understanding.

I manage stress through regular breaks, deep breathing exercises, and maintaining a positive outlook by focusing on the positive outcomes of my work. I also engage in team support, sharing challenges and solutions with colleagues, which helps in reducing individual stress levels and fostering a supportive environment.

I am proficient in using electronic health records and ensure accuracy by double-checking all entries before submission. I also keep detailed notes during patient interactions to reference during documentation. This practice helps in maintaining precise and up-to-date records, which is crucial for continuity of care and patient safety.