I have extensive experience managing gift shops, including inventory management, merchandising, and customer service. Additionally, I have successfully coordinated volunteer programs, ensuring clear communication, scheduling, and recognition to maintain high engagement and satisfaction.

I use a combination of manual and digital inventory systems to track stock levels, reorder supplies, and analyze sales trends. This ensures we always have popular items in stock while minimizing overstocking and waste.

I focus on clear communication, regular feedback, and recognition programs to keep volunteers engaged. I also ensure they feel valued by involving them in decision-making and providing opportunities for professional growth.

I address conflicts promptly and professionally by listening to all parties, identifying the root cause, and finding a mutually agreeable solution. My approach is to maintain a positive environment while addressing concerns effectively.

I once organized a holiday fundraising event where volunteers played a key role in setup, customer service, and cleanup. Their dedication helped us exceed our fundraising goal by 20%, and the event received positive feedback from attendees.