During my tenure at a busy café, we experienced a sudden equipment failure that halted all food preparation. I quickly assessed the situation, prioritized the orders, and utilized alternative cooking methods with available tools. I also coordinated with the team to ensure customer communication and manage expectations. This proactive approach not only minimized wait times but also maintained customer satisfaction and operational flow.

I adhere strictly to the HACCP principles, ensuring all food handling procedures are followed meticulously. This includes regular handwashing, proper storage of ingredients, and maintaining clean work surfaces. I also conduct routine checks on equipment to prevent contamination risks. Training sessions and updates on new food safety regulations are part of my continuous professional development to stay current with best practices.

I have extensive experience in maintaining and troubleshooting various food service equipment such as ovens, refrigerators, and dishwashers. My approach involves regular preventive maintenance checks, identifying potential issues early, and performing quick repairs to avoid downtime. I also collaborate with external technicians for complex repairs, ensuring all equipment operates efficiently and meets safety standards.

I thrive in high-pressure environments by staying calm, prioritizing tasks, and effectively communicating with the team. During peak hours, I focus on streamlining operations, delegating tasks appropriately, and ensuring smooth customer service. My ability to make quick decisions and remain adaptable helps in managing such situations effectively, maintaining quality and efficiency.

I implement time-saving techniques such as batch cooking during off-peak hours, optimizing kitchen layouts for better workflow, and using technology for inventory management. I also encourage feedback from the team to identify bottlenecks and implement continuous improvement practices. These strategies not only enhance efficiency but also reduce waste and improve overall productivity.