During my previous job at a fast-food restaurant, a customer became upset because their order was incorrect. I remained calm and listened to their concerns, offering a sincere apology. I quickly corrected the order and provided a complimentary item to show our commitment to customer satisfaction. This approach not only resolved the issue but also turned the customer's experience positive.

I prioritize tasks by assessing immediate needs and delegating accordingly. For instance, during peak hours, I focus on expediting orders to maintain service speed. I also ensure that food quality and safety standards are upheld. By managing time effectively and communicating with the team, we can handle high volumes efficiently while maintaining customer satisfaction.

I adhere to strict hygiene practices, including regular handwashing, wearing gloves, and maintaining clean workstations. I also ensure that food is stored and prepared at the correct temperatures to prevent contamination. Regular training on food safety protocols helps me stay updated on best practices, ensuring a safe and healthy environment for both customers and staff.

I view feedback and criticism as opportunities for growth. When receiving feedback, I listen attentively, ask clarifying questions if needed, and express gratitude for the input. I then reflect on the feedback and identify areas for improvement. By maintaining a positive attitude and a willingness to learn, I can enhance my performance and contribute more effectively to the team.

In my previous job, I noticed that our drink station was often congested. To improve efficiency, I suggested a color-coded system for cups and lids, which streamlined the drink-making process. This simple change reduced wait times and minimized errors, enhancing overall customer satisfaction. It also demonstrated my ability to think creatively and contribute to operational improvements.