During my previous job at a fast-food restaurant, a customer became upset because their order was delayed. I approached the situation calmly, apologized for the inconvenience, and offered a complimentary drink to make up for the wait. I kept the conversation polite and assured them that their order would be prioritized. This approach helped de-escalate the situation and the customer left satisfied, which taught me the importance of empathy and quick problem-solving in customer service.

I strictly follow the guidelines provided by the health department, including regular handwashing, wearing gloves, and maintaining clean workstations. I also ensure that all food items are stored at the correct temperatures and that expired products are not used. By being vigilant and proactive, I help prevent foodborne illnesses and uphold the restaurant's reputation for quality and safety.

During busy shifts, I prioritize tasks, starting with the most urgent ones and delegating when necessary. I also practice deep breathing exercises to stay calm and focused. Keeping a positive attitude and communicating effectively with my team helps us work efficiently even under pressure. This approach ensures that we maintain high service standards despite the rush.

I would approach the coworker privately and kindly remind them of the correct procedures, emphasizing the importance of food safety. If the issue persisted, I would report it to a manager discreetly to address the situation without causing conflict. It's crucial to maintain a safe and compliant work environment for everyone's benefit.

At my last job, I noticed that customers often had to wait a long time for their orders. I suggested implementing a new order tracking system that reduced wait times by 20%. This not only improved customer satisfaction but also boosted team morale as we could manage orders more efficiently. My proactive approach and attention to customer needs played a key role in enhancing our service quality.