In my previous role, I encountered a case where a client was consistently missing appointments due to lack of transportation. I coordinated with local transit authorities to secure a discounted pass and arranged for a neighbor to provide occasional rides. This not only improved attendance but also enhanced the client's engagement with the treatment plan.

I prioritize tasks based on urgency and impact on client outcomes. I use a digital task management system to categorize tasks by due date and importance. Regular check-ins with clients help me assess immediate needs, ensuring critical issues are addressed promptly while maintaining progress on long-term goals.

I ensure client confidentiality by using discreet language and avoiding sensitive details in public areas. I often schedule meetings in private locations or use technology like encrypted messaging for sensitive communications. Educating clients on privacy practices is also crucial to maintain confidentiality.

I approach resistance with empathy and understanding, focusing on building trust and rapport. I listen to their concerns and tailor my approach to meet their needs, often involving them in decision-making processes. Collaborating with other professionals to offer a broader support network can also help overcome resistance.

I have extensive experience in crisis intervention, having completed specialized training. In high-stress situations, I remain calm and assess the immediate needs of the client. I use de-escalation techniques and, when necessary, coordinate with emergency services. Post-crisis, I ensure follow-up care is in place to prevent future incidents.