In my previous role, I once had to manage the admission of 50 patients within a 24-hour period due to a natural disaster. I coordinated with multiple departments, prioritized critical cases, and ensured all necessary paperwork was completed efficiently. This experience taught me the importance of staying calm under pressure and the value of clear communication.

I meticulously review all documentation, including insurance information and medical histories, to avoid errors. I also cross-check data with other team members and use electronic systems to verify accuracy. Regular training on new protocols and technologies helps maintain high standards.

I prioritize tasks by urgency, delegate when possible, and use efficient scheduling tools. I also maintain open lines of communication with other departments to streamline processes. Staying organized and adaptable are key to managing high volumes effectively.

I approach conflicts with empathy and a focus on resolving issues collaboratively. I listen to all parties involved, identify the root cause, and work towards a solution that satisfies everyone. Clear communication and maintaining professionalism are essential in such situations.

I have extensive experience with various EHR systems, including Epic and Cerner. I am proficient in entering patient data, generating reports, and ensuring compliance with HIPAA regulations. My experience has taught me the importance of data integrity and efficient system navigation.