During my previous role, we experienced a sudden surge in customers due to a health alert. I quickly organized the dispensing area to streamline service, prioritized prescriptions for urgent cases, and coordinated with additional staff to manage the influx. This ensured efficient service without compromising safety or accuracy.

I meticulously follow the pharmacist's instructions and double-check each prescription against the doctor's order for dosage, drug name, and patient information. Utilizing barcode scanning technology also significantly reduces errors. Regular training updates on new medications and procedures further enhance accuracy.

I prioritize tasks, focusing first on urgent prescriptions and then on routine orders. Taking short, regular breaks helps me recharge. I also maintain open communication with my team to ensure we are all aligned and can assist each other as needed, which keeps operations smooth and stress manageable.

I listen attentively to the customer's concerns, ensuring they feel heard. I then provide clear, accurate information based on my knowledge and consult with the pharmacist if needed. My goal is to address their concerns directly and reassure them about the safety and appropriateness of their medication.

I am proficient in using various pharmacy management systems, including Epic and MediTech, which are essential for prescription processing, inventory management, and patient records. I stay updated with new technologies and am quick to adapt to any system enhancements or updates to ensure seamless operations.