I have over two years of experience working in environmental services at a healthcare facility, where I was responsible for maintaining cleanliness and sanitation standards. Additionally, I have worked in a commercial laundry setting, handling sorting, washing, drying, and folding linens. My experience has equipped me with a strong understanding of infection control protocols, efficient laundry operations, and the importance of maintaining a clean and safe environment for both staff and visitors.

I prioritize tasks by assessing urgency and importance. For example, in EVS, I focus on high-traffic areas and patient rooms first to ensure safety and hygiene. In laundry, I prioritize urgent requests like clean linens for incoming patients. I also use time management tools, such as checklists, to stay organized and ensure all tasks are completed efficiently. Communication with team members and supervisors helps me adjust priorities as needed to meet deadlines and maintain quality standards.

I strictly follow established protocols for cleaning and laundry, such as using proper disinfectants, maintaining correct water temperatures, and adhering to PPE guidelines. I stay updated on safety regulations through training and regularly inspect equipment to ensure it functions correctly. Additionally, I document my work to verify compliance and address any issues promptly. By staying vigilant and detail-oriented, I ensure a safe and hygienic environment for everyone.

In high-pressure situations, I remain calm and focused, breaking tasks into manageable steps. For example, during peak laundry demand, I organize linens by type and urgency to streamline the process. I also communicate with my team to delegate tasks effectively and ensure deadlines are met. My ability to stay organized and adaptable allows me to maintain quality and efficiency even under pressure.

I prioritize attention to detail and responsiveness to meet customer needs. In EVS, I ensure spaces are clean and well-stocked, addressing any concerns promptly. In laundry, I deliver clean, properly folded linens on time and inspect items for quality. I also maintain open communication with staff and customers to understand their expectations and make adjustments as needed. By consistently delivering high-quality service, I strive to exceed customer satisfaction.