At a previous event, a guest became disruptive after consuming too much alcohol. I calmly approached the individual, explained the situation, and offered to call a taxi for them. I also informed the event manager to ensure the guest's behavior did not escalate. My approach was firm but polite, and it helped maintain a safe environment for everyone else.

During busy events, I prioritize tasks based on urgency and impact. For example, ensuring the safety and comfort of guests is always top priority. I also keep an eye on the event schedule to anticipate needs, such as setting up for the next activity or ensuring refreshments are available. Effective communication with my team helps us stay coordinated and efficient.

I believe in proactive communication and attentiveness. Before the event, I familiarize myself with the schedule and guest expectations. During the event, I make it a point to greet guests warmly, address any concerns promptly, and ensure they have everything they need. I also gather feedback after the event to identify areas for improvement.

I manage stress by staying organized and maintaining a clear focus on the tasks at hand. I break down larger tasks into smaller, manageable steps and prioritize them. Additionally, I take short breaks to clear my mind and ensure I return to the event with renewed energy. Effective communication with my team also helps distribute the workload and reduce individual pressure.

In my previous role, I managed crowds during a large outdoor festival. I used clear signage, directed traffic flow, and ensured there were enough staff to assist guests. I also implemented a system for handling lost children and emergencies, which required quick thinking and coordination with security. My experience taught me the importance of being calm, assertive, and prepared for any situation.