I have extensive experience with various billing systems, including QuickBooks, SAP, and Oracle. In my previous role, I managed the transition from a manual billing process to an automated system, which significantly improved accuracy and efficiency. I am proficient in customizing billing reports and ensuring compliance with financial regulations.

I approach billing discrepancies methodically. First, I review the invoice and compare it with the order details and contract terms. If the error is on our end, I promptly correct it and implement measures to prevent future occurrences. If the discrepancy is from the client's side, I communicate clearly to resolve the issue amicably.

To ensure timely billing and collections, I maintain a rigorous schedule for invoice generation and follow-up on overdue accounts. I also use automated reminders and offer multiple payment options to facilitate quicker payments. Regular communication with clients and a proactive approach to resolving payment issues are key strategies I employ.

Effective team management involves clear communication of goals, regular training, and performance reviews. I encourage collaboration and provide the necessary tools and resources for my team to succeed. By setting measurable targets and recognizing achievements, I motivate the team to consistently meet and exceed billing objectives.

In a previous role, I faced a significant billing backlog due to system failures. I organized a temporary manual billing process, coordinated with IT to resolve the issue, and streamlined our billing procedures to prevent future delays. This experience taught me the importance of contingency planning and the value of adaptable workflows.