I have extensive experience working with Epic Cadence and Prelude modules, focusing on patient scheduling, registration, and workflow optimization. I’ve configured templates, built decision trees, and integrated these modules with other Epic applications to streamline operations. My work has improved patient access and reduced wait times by ensuring accurate data capture and efficient scheduling processes.

I ensure data accuracy by implementing validation rules, conducting regular audits, and training staff on proper data entry protocols. I also use Epic’s built-in tools like real-time eligibility checks and duplicate record prevention to maintain data integrity. Collaboration with end-users to address discrepancies and refine workflows further enhances accuracy.

In one instance, a scheduling error caused double bookings. I analyzed the issue, identified a misconfigured template, and corrected it. I also created a training guide for staff to prevent recurrence. This solution improved scheduling efficiency and reduced patient complaints, demonstrating my problem-solving and technical skills.

I stay updated by attending Epic UserWeb training, participating in user groups, and reviewing release notes for new updates. I also collaborate with colleagues to share insights and best practices. Continuous learning ensures I leverage the latest features and maintain system efficiency.

I tailor training sessions to user roles, focusing on practical scenarios and hands-on exercises. I create user-friendly guides and provide ongoing support to address questions. By emphasizing the benefits of the system and encouraging feedback, I ensure users feel confident and proficient in their workflows.