During my tenure at a busy urban hospital, I encountered a mass casualty incident involving a multi-vehicle accident. I quickly assessed the severity of each patient, prioritizing those with life-threatening injuries. I coordinated with the team to ensure efficient triage and treatment, maintaining clear communication with paramedics and specialists. This experience reinforced the importance of calm under pressure and effective teamwork in emergency situations.

In the ER, I prioritize tasks based on the acuity of patient needs, following the ABCDE protocol (Airway, Breathing, Circulation, Disability, Exposure). I ensure that life-threatening conditions are addressed first, then move to less urgent issues. Effective communication with the team helps in delegating tasks efficiently, ensuring that no patient is neglected. This approach helps maintain order and focus amidst chaos.

To manage stress, I practice deep breathing exercises and mindfulness techniques, which help me stay calm and focused. I also ensure I have a strong support network, both professionally and personally, to debrief and share experiences. Regular breaks and proper self-care, including adequate sleep and nutrition, are crucial. These strategies help me maintain my composure and deliver high-quality care even in high-stress situations.

Patient confidentiality is paramount. I adhere strictly to HIPAA regulations, ensuring that all patient information is protected. I use secure methods for documenting and sharing patient data, and I educate new staff on the importance of privacy. In a busy ER, I also ensure that conversations about patients are conducted discreetly, away from public areas, to prevent inadvertent disclosures.

I have extensive experience with various EHR systems, which I use to document patient assessments, treatments, and outcomes promptly and accurately. In the ER, I prioritize quick data entry to ensure real-time updates for the healthcare team. I also utilize EHR features like templates and shortcuts to speed up documentation without compromising detail. This proficiency helps in maintaining efficient workflow and patient safety.