I have over five years of experience working with EHR systems, including Epic and Cerner. My role involved configuring, customizing, and optimizing these systems to meet clinical workflows. I collaborated with healthcare providers to ensure the EHR supported patient care efficiently. Additionally, I conducted training sessions for staff to enhance system utilization. My experience also includes troubleshooting technical issues and implementing updates to maintain system integrity and compliance with healthcare regulations.

To ensure EHR solutions align with clinical workflows, I engage directly with clinicians to understand their needs and pain points. I conduct workflow analyses and gather feedback to identify areas for improvement. By collaborating with cross-functional teams, I design and implement system configurations that streamline processes. I also prioritize user training and provide ongoing support to ensure seamless adoption. Regularly reviewing system performance and making iterative adjustments helps maintain alignment with evolving clinical practices.

When troubleshooting EHR system issues, I start by replicating the problem to understand its root cause. I analyze system logs, user reports, and configuration settings to identify discrepancies. Collaborating with IT and vendor support teams, I apply patches or updates as needed. I also document the issue and resolution for future reference. Proactively monitoring system performance and conducting regular audits help prevent recurring problems, ensuring minimal disruption to clinical operations.

I stay updated on EHR trends and regulations by attending industry conferences, webinars, and training sessions. I subscribe to healthcare IT publications and follow regulatory updates from organizations like ONC and CMS. Networking with peers and participating in professional forums also provide valuable insights. By staying informed, I ensure that the EHR systems I manage comply with current standards and incorporate innovative features to enhance clinical efficiency and patient care.

I led a successful EHR implementation project at a mid-sized hospital, transitioning from a legacy system to Epic. I coordinated with stakeholders to define project goals, timelines, and resource allocation. My team and I conducted workflow assessments, customized the system, and trained over 200 staff members. We ensured data migration accuracy and provided post-go-live support. The project was completed on time and within budget, resulting in improved clinical workflows, enhanced data accessibility, and increased user satisfaction.