I have extensive experience with EHR systems, having worked with Epic, Cerner, and Meditech. My role involved configuring and customizing these systems to meet clinical workflows, troubleshooting issues, and providing training to end-users. I also have experience in data migration and integration, ensuring seamless transitions between systems.

I approach new implementations by first understanding the clinical needs and workflows. I then collaborate with stakeholders to design the application configuration, ensuring it aligns with best practices and regulatory requirements. Post-implementation, I provide training and support to ensure smooth adoption and address any issues that arise.

To ensure user adoption, I focus on clear communication and training. I conduct workshops and one-on-one sessions to demonstrate the benefits of the new applications and how they integrate into existing workflows. I also gather feedback regularly and make necessary adjustments to improve user satisfaction.

I stay updated by regularly attending industry conferences, webinars, and training sessions. I also subscribe to relevant journals and participate in online forums and discussion groups. Additionally, I engage with vendors and peers to exchange knowledge and insights on emerging technologies.

In my previous role, I encountered a situation where a critical clinical application was not functioning correctly, causing delays in patient care. I quickly identified the root cause as a configuration error and worked with the development team to resolve it. I also implemented additional monitoring tools to prevent similar issues in the future.