During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured their safety and comfort by explaining each step of the procedure in detail. I then engaged them in conversation about their interests to distract and calm them down. By showing empathy and patience, I was able to successfully complete the treatment while maintaining the patient's dignity and comfort.

I prioritize tasks based on the urgency and severity of the patients' conditions. I start with immediate needs such as administering medications or addressing acute symptoms. Then, I move on to less urgent tasks like monitoring vital signs or assisting with meals. Using a checklist helps me ensure I don't overlook any patient's needs. This systematic approach ensures efficient and effective care for all patients.

I adapt my communication style to meet the patient's level of understanding. For patients with low health literacy, I use simple, clear language and avoid medical jargon. I also encourage questions and provide written instructions if necessary. For patients with higher health literacy, I provide detailed explanations and involve them in decision-making. This personalized approach ensures that all patients fully understand their care and feel involved in their treatment plan.

I manage stress by staying organized and prioritizing tasks. I also take short breaks to breathe and refocus when needed. Communicating with colleagues for support and updates helps me stay informed and less overwhelmed. Regularly practicing mindfulness and stress-relief techniques, such as deep breathing and meditation, also helps me maintain composure and make clear, effective decisions even under pressure.

I strictly adhere to HIPAA regulations by only discussing patient information in secure, private settings and never sharing details with unauthorized individuals. I use secure methods for storing and transmitting patient data. Additionally, I regularly review HIPAA guidelines to ensure compliance and maintain awareness of any updates. Protecting patient confidentiality is a top priority, and I take every precaution to safeguard sensitive information.