In my previous role as a Dock Associate, there was a situation where a shipment arrived with incorrect labels. I quickly assessed the issue, contacted the shipping company for clarification, and worked with my team to re-label the packages correctly. By maintaining clear communication and staying calm under pressure, we were able to resolve the issue efficiently and ensure the shipment was processed on time.

I prioritize tasks by first identifying the most urgent and critical assignments. I then create a to-do list and allocate time slots for each task based on their priority. For example, if a shipment needs to be unloaded immediately, I would start with that and then move on to other tasks like sorting and loading. This method helps me stay organized and ensures that all responsibilities are met in a timely manner.

Safety is paramount in a dock environment. I always wear the required personal protective equipment (PPE), such as safety gloves and boots. I also ensure that I follow all safety protocols, including using proper lifting techniques to avoid injuries. Additionally, I regularly check the condition of equipment and report any issues to my supervisor to prevent accidents.

I thrive in high-pressure situations by staying focused and maintaining a positive attitude. I break down tasks into smaller, manageable steps and set realistic goals to achieve them. Communicating with my team and seeking help when needed also helps in managing tight deadlines. By staying organized and prioritizing tasks, I ensure that all work is completed efficiently and to a high standard.

I have experience using various WMS, such as SAP and Oracle. In my previous role, I used the system to track inventory, manage shipments, and generate reports. I am proficient in entering data accurately and efficiently, which helps in maintaining inventory accuracy and ensuring timely deliveries. My experience with WMS has equipped me with the skills needed to navigate and utilize these systems effectively.