I would implement a comprehensive training program for all therapy staff, ensuring they are up-to-date with the latest research and techniques. Regular performance evaluations and feedback sessions would help identify areas for improvement. Additionally, I would establish a client feedback system to directly address their needs and concerns, ensuring continuous improvement in service quality.

I would first identify the root cause of the underperformance through one-on-one meetings and performance reviews. Providing targeted training or resources to address skill gaps would be my initial approach. If improvement is not seen, I would consider adjusting their role or responsibilities to better match their strengths. Open communication and support are key to helping team members succeed.

In my previous role, I successfully managed a budget of over $500,000, ensuring all therapy programs were fully funded. I prioritized cost-effective strategies, such as bulk purchasing of supplies and negotiating with vendors for better rates. Regular budget reviews and adjustments based on program needs and financial performance were integral to maintaining fiscal responsibility.

I believe in a phased approach to integration. First, I would assess the relevance and potential impact of new techniques through research and pilot programs. Collaborating with therapists to understand their experiences and feedback would be crucial. Gradual implementation, with ongoing evaluation and adjustment, ensures that new techniques are effectively integrated without disrupting existing services.

I maintain strict adherence to all regulatory standards by conducting regular audits and training sessions for staff. Implementing a robust documentation system ensures all therapy activities are recorded and reviewed. I also stay updated with changes in regulations and promptly update policies and procedures to reflect these changes, ensuring continuous compliance.