I have extensive experience in implementing revenue cycle management software across various healthcare settings. My approach involves thorough needs assessment, vendor selection based on compatibility and scalability, and a phased implementation plan to ensure minimal disruption to operations. I also prioritize training and change management to ensure staff adoption and maximize the software's potential.

I address denied claims and delayed payments through a multi-faceted strategy. This includes regular audits of claims processes to identify common errors, enhancing staff training to improve accuracy, and leveraging technology for real-time monitoring and analytics. Additionally, I establish strong communication channels with payers to resolve issues promptly and streamline payment processes.

To improve cash flow and reduce accounts receivable days, I focus on optimizing billing processes, enhancing patient financial engagement, and improving payer negotiations. This involves implementing automated follow-ups for unpaid claims, offering flexible payment plans, and ensuring timely and accurate billing. Additionally, I conduct regular performance reviews to identify and address bottlenecks.

Ensuring compliance involves a combination of regular training, policy updates, and auditing. I stay current with regulatory changes and ensure that all staff are trained accordingly. I also implement robust internal controls and conduct periodic audits to identify and rectify any non-compliance issues. Regular reporting to senior management helps maintain a culture of compliance.

Leading a revenue cycle management team requires a focus on both performance and development. I prioritize clear communication, setting achievable goals, and providing regular feedback. I also invest in professional development opportunities, such as training programs and certifications, to enhance team skills. By fostering a collaborative and supportive environment, I ensure high team morale and continuous improvement.