I have over 10 years of experience in managing dining services, including overseeing food preparation, staff scheduling, and budget management. I have successfully led teams in high-volume dining environments, ensuring exceptional customer service and quality control.

I implement a robust hiring and training process to ensure staff are well-prepared. I also use effective communication and team-building strategies to maintain morale and productivity. In high-pressure situations, I prioritize clear delegation and support to ensure smooth operations.

I adhere to strict food safety protocols, including regular staff training and inspections. I also maintain a quality control program that involves regular taste tests and customer feedback to ensure consistency and satisfaction.

I develop detailed budgets and monitor expenses closely. I negotiate with suppliers for the best prices and implement cost-saving measures without compromising quality. I also analyze sales data to optimize menu offerings and reduce waste.

I focus on delivering a memorable dining experience by training staff to provide excellent service and by regularly soliciting and acting on customer feedback. I also ensure that the menu is diverse and appealing, and that the dining environment is clean and welcoming.