In my previous role, I encountered a situation where a client was resistant to the services offered. I handled this by first understanding their concerns through active listening. I then tailored the service approach to better align with their needs and preferences, which included involving them more in the decision-making process. This not only improved their engagement but also enhanced the overall effectiveness of the service delivery.

I prioritize tasks based on the urgency and impact on the client's well-being. Using a priority matrix, I categorize tasks into immediate needs, long-term goals, and routine care. This systematic approach ensures that critical needs are addressed promptly while maintaining progress towards long-term objectives. Regular communication with clients also helps in adjusting priorities as their needs evolve.

Maintaining professional boundaries is crucial. I establish clear guidelines at the onset of our relationship, outlining what is expected from both parties. I ensure open communication and regularly check in with clients to reinforce these boundaries. By being consistent and respectful, I build trust and rapport without compromising professional ethics.

I view feedback as an opportunity for growth. When receiving feedback, I listen attentively, ensuring I understand their perspective. I then reflect on the feedback, identify areas for improvement, and develop a plan to address these areas. Sharing this plan with the client or their family helps in rebuilding trust and demonstrates my commitment to continuous improvement.

In my previous roles, I was responsible for detailed documentation of client interactions and services provided. I used standardized forms and digital platforms to ensure accuracy and accessibility of records. This practice not only facilitated better coordination among service providers but also helped in tracking client progress and ensuring compliance with regulatory requirements.