I have over 15 years of experience managing medical/surgical units, where I implemented evidence-based practices and interdisciplinary collaboration to enhance patient care. For instance, I introduced a new protocol for post-operative care that reduced infection rates by 20% and improved patient satisfaction scores. My approach involves continuous monitoring of key performance indicators and fostering a culture of continuous improvement.

Addressing staffing challenges requires a strategic approach. I focus on employee engagement through regular feedback, professional development opportunities, and competitive compensation packages. Additionally, I establish mentorship programs to bridge skill gaps and improve retention. For high turnover, I conduct exit interviews to identify root causes and implement targeted interventions.

Ensuring compliance involves a proactive approach. I conduct regular audits and staff training sessions to keep everyone informed about the latest regulations. I also establish clear policies and procedures and ensure they are documented and accessible. By fostering a culture of accountability, I minimize the risk of non-compliance and maintain a high standard of care.

Effective project management in a fast-paced environment requires prioritization and delegation. I use tools like Gantt charts and project management software to track progress and ensure deadlines are met. I also hold regular team meetings to assess project status and make adjustments as needed. By setting clear objectives and empowering my team, I ensure that all projects are completed efficiently.

In one instance, I had to mediate a conflict between two nurses over patient care responsibilities. I scheduled a private meeting with both parties to understand their perspectives and facilitated a constructive dialogue. By encouraging open communication and finding a mutually agreeable solution, I was able to resolve the conflict and restore a positive working relationship.