In my previous role at a restaurant, I encountered a customer who was dissatisfied with their meal. I remained calm and listened to their concerns, then offered to replace their dish or provide a discount. By showing empathy and offering a solution, I was able to resolve the situation to the customer's satisfaction and maintain a positive dining experience.

I always follow the established guidelines for food handling, including washing hands thoroughly, using clean utensils, and ensuring that food is stored and served at the correct temperatures. I also regularly check expiration dates on products and report any issues to the kitchen staff to prevent foodborne illnesses.

During busy times, I prioritize tasks by focusing on immediate needs first, such as refilling drinks and clearing tables. I also maintain open communication with my team to coordinate efforts and ensure smooth service. Staying organized and keeping a positive attitude helps me manage stress and provide efficient service to customers.

If a popular item is unavailable, I would inform the customers promptly and offer alternative choices that align with their preferences or dietary restrictions. I would also apologize for the inconvenience and ensure they understand it is a temporary issue. Offering a small complimentary item, like a dessert or drink, can also help smooth over the situation.

In my previous job at a busy cafeteria, teamwork was crucial for efficient service. I collaborated closely with kitchen staff, servers, and cashiers to ensure smooth operations. I communicated effectively, helped colleagues when needed, and took initiative to support team goals. This experience taught me the importance of coordination and mutual support in maintaining high service standards.