In a previous role, I encountered a significant issue with claim denials due to incorrect coding. I first conducted a thorough audit of the coding practices, identified the root cause, and then collaborated with the coding team to implement new training protocols. Additionally, I developed a real-time monitoring system to catch coding errors before claims were submitted. This proactive approach reduced denials by 25% within three months.

I regularly attend industry conferences, webinars, and subscribe to relevant publications to stay informed about regulatory updates. Additionally, I participate in professional associations and engage in continuous learning through online courses. This ensures that I am always up-to-date with the latest changes and can implement necessary adjustments promptly.

I have extensive experience with various revenue cycle management software, such as Epic and Cerner. I use these tools to streamline workflows, automate repetitive tasks, and generate detailed reports for analysis. For example, I implemented a dashboard in Epic that provides real-time visibility into key performance indicators, enabling quicker decision-making and process improvements.

When discrepancies arise, I first conduct a detailed analysis to identify the source of the variance. I then work closely with the finance and billing teams to reconcile the differences. If the issue is systemic, I recommend process changes or additional training to prevent future occurrences. My goal is always to ensure accurate revenue reporting and maintain financial integrity.

In my last position, I led a cross-functional team tasked with reducing accounts receivable days by 15%. We implemented a series of initiatives, including enhanced follow-up protocols for outstanding claims and improved communication between billing and clinical departments. Through regular team meetings and clear goal setting, we successfully achieved a 12% reduction in A/R days within six months.