I have over five years of experience managing sub-acute care units, where I oversaw patient care, staff scheduling, and interdisciplinary team coordination. My role involved ensuring compliance with regulatory standards and optimizing patient outcomes through continuous quality improvement initiatives.

I address staffing challenges by implementing flexible scheduling models, cross-training staff, and fostering a collaborative team environment. Additionally, I maintain open communication with HR to address any recruitment needs promptly, ensuring we have the right skill mix to meet patient care demands.

I focus on personalized care plans, regular patient feedback, and fostering a compassionate care environment. By involving patients and their families in care decisions and ensuring timely communication, we can address concerns proactively and enhance overall satisfaction.

I coordinate with acute care teams to ensure a smooth transition by reviewing patient records, setting clear care goals, and arranging necessary equipment and support services. This collaborative approach helps in minimizing disruptions and ensuring continuity of care.

In a previous role, I introduced a new infection control protocol that required extensive staff training and buy-in. I conducted workshops, provided written guidelines, and monitored adherence. The initiative significantly reduced infection rates, demonstrating the importance of clear communication and staff engagement.