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Penn Medicine Lancaster General Health. about 2 months ago
Competitive
Full-Time
Lancaster, Pennsylvania, United States
Take the next step in your career

Practice Interviews forCustomer Service Specialist- Physical Medicine and Rehab (Full Time/Day Shift)

Can you describe a challenging customer service situation you've faced and how you handled it?

How do you prioritize tasks when you have multiple customer issues to address?

What strategies do you use to stay calm and professional during high-stress situations?

How do you handle feedback, both positive and negative?

Can you give an example of how you've used technology to improve customer service?

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