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Practice Interviews forCustomer Service - Billing (2)

Can you describe a time when you went above and beyond for a customer?

How do you handle a situation where a customer is upset or angry?

What strategies do you use to manage stress and maintain a positive attitude in a high-pressure environment?

How do you ensure you are providing accurate and timely information to customers?

Can you give an example of how you have handled a difficult coworker or team conflict?

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About LincareLincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'