I have over 10 years of experience managing custodial teams in various settings, including schools, hospitals, and office buildings. My approach involves setting clear expectations, providing regular training, and conducting frequent inspections to ensure compliance with cleanliness standards. I also implement a system of feedback and recognition to motivate staff and maintain high morale.

I prioritize essential tasks and allocate resources efficiently to ensure that critical areas are always clean and well-maintained. By negotiating with suppliers for better rates and implementing cost-saving measures such as energy-efficient equipment, I can manage budgets effectively without compromising on service quality.

I emphasize the importance of safety through regular training sessions and by providing clear guidelines on safety procedures. I also conduct routine safety audits and encourage a culture of reporting any potential hazards. By fostering a safety-first mindset, I ensure that my team is well-prepared to handle any situation.

I address conflicts promptly by listening to all parties involved and seeking to understand the root cause. I facilitate open communication and encourage resolution through compromise and mutual respect. If necessary, I involve HR or other relevant stakeholders to mediate and ensure a fair outcome.

In my previous role, I introduced a new cleaning technology that improved efficiency and reduced costs. I started by researching the best options, then trained the team on its use. I monitored its impact through regular feedback and adjusted the process as needed. The result was a significant improvement in both cleaning quality and team satisfaction.