In my previous role, a customer was dissatisfied with their meal. I listened carefully to their concerns, apologized for the inconvenience, and offered to replace their meal or provide a discount. I made sure to communicate with the kitchen to understand the issue and prevent it from happening again. My approach was to remain calm, empathetic, and solution-oriented, which helped to de-escalate the situation and maintain a positive customer experience.

I prioritize tasks by assessing the urgency and importance of each job. For example, I ensure that food safety and hygiene tasks are completed first, followed by preparing high-demand items. I also keep an eye on the overall workflow to anticipate needs and assist where necessary. Effective communication with the team helps in coordinating efforts and ensuring that everything runs smoothly.

I follow strict food safety protocols, including regular handwashing, using gloves when handling food, and ensuring that all surfaces are sanitized. I also check expiration dates on ingredients and store food at the correct temperatures. Additionally, I stay updated on food safety regulations and encourage my colleagues to do the same to maintain a safe and hygienic kitchen environment.

I handle stress by staying organized and maintaining a clear focus on the tasks at hand. I take deep breaths to stay calm and prioritize tasks based on urgency. I also find it helpful to communicate with my team to ensure we are all on the same page and can support each other. Keeping a positive attitude and a sense of humor can also make a big difference in managing stress.

I have experience in preparing a variety of dishes, from basic salads to more complex entrees. I pay attention to detail when it comes to portioning, seasoning, and presentation to ensure each dish looks appealing. I also understand the importance of timing in food preparation to maintain freshness and quality. My goal is to create dishes that not only taste great but also look appetizing to the customers.