In my previous role, I had a team member who was consistently late to shifts, which disrupted our workflow. I scheduled a private meeting to understand the root cause, which turned out to be a lack of reliable transportation. I worked with them to find alternative solutions, such as carpooling with other staff or adjusting their schedule. This not only improved their punctuality but also boosted team morale by showing that I was committed to their well-being.

I prioritize tasks by assessing their urgency and impact on patient care and team efficiency. I use a combination of tools like to-do lists and project management software to track deadlines and dependencies. For example, if a critical patient requires immediate attention, that takes precedence over routine tasks. I also delegate where possible to ensure that no single team member is overwhelmed, and I regularly check in with my team to adjust priorities as needed.

I ensure compliance by conducting regular training sessions and updating team members on any changes in protocols or regulations. I also implement a system of checks and balances, such as double-checking medication dosages and documenting all procedures meticulously. Additionally, I encourage an open-door policy where team members can ask questions or report concerns without fear of retribution. This fosters a culture of continuous improvement and adherence to best practices.

I handle stress by maintaining a calm and composed demeanor, which helps to reassure both the team and the clients. I also practice mindfulness techniques, such as deep breathing and short breaks when possible, to manage my own stress levels. When a stressful situation arises, such as an emergency surgery, I quickly assess the situation, delegate tasks effectively, and communicate clearly with all involved parties. This approach ensures that we can focus on the task at hand without becoming overwhelmed.

In my previous role, I was responsible for managing inventory, which included ordering supplies, tracking usage, and ensuring that we had adequate stock of critical items like medications and surgical instruments. I used inventory management software to monitor stock levels and set reorder points to prevent shortages. I also conducted regular audits to ensure accuracy and worked with vendors to negotiate better pricing and delivery schedules. This proactive approach helped us maintain a well-stocked clinic without over-ordering.