In my previous role, I encountered a client who was hesitant to renew their contract due to budget constraints. I addressed this by proposing a phased payment plan that aligned with their financial cycles, reducing the upfront cost. This not only retained the client but also strengthened our relationship by demonstrating flexibility and understanding of their needs.

I prioritize tasks based on their impact on revenue and deadlines. Using a CRM system, I categorize accounts by potential revenue, upcoming renewals, and customer satisfaction levels. This ensures that high-priority tasks are addressed promptly, while still maintaining regular communication with all accounts to prevent any lapses in service.

Building strong client relationships starts with understanding their business goals and challenges. I regularly schedule check-ins and feedback sessions to ensure alignment and address any concerns. Additionally, I focus on delivering value beyond the initial sale, such as providing market insights or connecting them with relevant industry contacts, which helps in fostering long-term trust and loyalty.

I view objections as opportunities to deepen understanding and refine my approach. When faced with an objection, I first listen carefully to fully grasp the client's concerns. Then, I provide clear, data-backed responses and offer additional resources if needed. This method helps in turning objections into informed decisions and strengthens the client's confidence in our solutions.

In my last position, I exceeded my quarterly sales target by 20% through strategic account management and proactive outreach. I identified new market segments and tailored my pitch to meet their specific needs, which led to several high-value contracts. Additionally, I leveraged customer testimonials and case studies to enhance credibility, which significantly boosted my conversion rates.