In my previous role as a Patient Flow Coordinator, I encountered a sudden influx of patients due to a community outbreak. I quickly reassessed staffing and redirected resources to ensure all patients were attended to promptly. By maintaining clear communication with the team and prioritizing patient needs, we managed to stabilize the situation without compromising care quality.

I prioritize tasks based on the severity of patient conditions and the immediacy of care required. Using a triage system, I ensure that critical cases are addressed first, followed by those needing urgent but not life-threatening care. Regular updates and delegation to the team help in managing the workflow efficiently.

I implement streamlined processes such as pre-registration and check-in kiosks to reduce front-desk congestion. Additionally, I regularly review and optimize patient pathways, ensuring that each step from arrival to discharge is as efficient as possible. Feedback from staff and patients also informs continuous improvements.

I approach conflicts with a focus on understanding each party's perspective and finding a mutually beneficial solution. By facilitating open communication and encouraging empathy, I help resolve disagreements constructively. It's important to maintain a respectful environment where everyone feels heard and valued.

Technology is crucial in modern patient flow coordination. It aids in real-time monitoring of patient statuses, automates routine tasks, and provides data for analytics to improve processes. Implementing electronic health records and patient tracking systems significantly enhances efficiency and accuracy in managing patient flow.