I have over five years of experience managing POCT programs in a hospital setting, ensuring compliance with regulatory standards like CLIA and CAP. My responsibilities included coordinating training for staff, maintaining quality control, and troubleshooting devices. I also implemented a new POCT tracking system that improved efficiency and reduced errors. My hands-on experience with devices like glucose meters and blood gas analyzers has equipped me to handle the technical and operational aspects of this role effectively.

I ensure compliance by staying updated on regulations like CLIA, CAP, and Joint Commission standards. I conduct regular audits, maintain detailed documentation, and provide ongoing training to staff. I also collaborate with the lab team to address any non-compliance issues promptly. By fostering a culture of accountability and continuous improvement, I ensure that our POCT program meets all regulatory requirements while maintaining high-quality patient care.

I approach troubleshooting systematically by first identifying the issue through error logs or user reports. I then follow manufacturer guidelines to resolve the problem or escalate it to technical support if needed. For maintenance, I ensure devices are calibrated and serviced regularly, and I keep a detailed maintenance log. My proactive approach minimizes downtime and ensures accurate test results, which is critical for patient care.

In my previous role, I noticed delays in reporting POCT results due to manual data entry. I proposed and implemented a barcode scanning system that automated data transfer to the electronic health record. This reduced errors, improved turnaround time, and enhanced staff efficiency. The success of this initiative was recognized by leadership and adopted across other departments.

I develop comprehensive training programs tailored to each device and user role, including hands-on demonstrations and written materials. Competency assessments are conducted initially and annually, covering both technical skills and knowledge of regulatory requirements. I also provide ongoing support and refresher training as needed. This ensures that all staff are confident and proficient in performing POCT, maintaining the highest standards of patient care.