I have over five years of experience managing a team of physical therapists. My role involved overseeing daily operations, scheduling, and ensuring that all team members adhered to professional standards. I also facilitated regular team meetings to discuss patient progress, share best practices, and address any challenges. This experience has honed my ability to lead effectively, foster collaboration, and ensure high-quality patient care.

I prioritize tasks by assessing their urgency and impact on patient care. I use a combination of tools, such as task management software and daily checklists, to ensure nothing falls through the cracks. I also delegate tasks to team members based on their strengths and availability. By maintaining open communication and regularly reviewing our progress, I ensure that we stay on track and meet our goals efficiently.

I implement a comprehensive compliance program that includes regular training sessions for the team, detailed documentation protocols, and regular audits of patient records. I also stay updated on the latest regulatory changes and ensure that our policies and procedures are aligned with these requirements. By fostering a culture of compliance, I ensure that our practice not only meets but exceeds regulatory standards.

I believe in addressing conflicts promptly and openly. I start by listening to all parties involved to understand the root cause of the issue. Then, I facilitate a constructive dialogue where each person can express their concerns and perspectives. I work to find a mutually agreeable solution that aligns with our team's goals and values. If necessary, I involve HR or a mediator to ensure a fair resolution. My goal is to maintain a positive and collaborative team environment.

In my previous role, we needed to implement a new electronic health record (EHR) system. I led the project by first assessing the team's needs and the system's capabilities. I organized training sessions and provided ongoing support to ensure a smooth transition. I also monitored the system's performance and gathered feedback to make necessary adjustments. This initiative not only improved our documentation accuracy but also enhanced our overall efficiency.