In a previous role, I managed a high-priority outage caused by a transformer failure. I immediately coordinated with the dispatch team to mobilize repair crews and ensured all necessary equipment was on-site within 30 minutes. I maintained constant communication with the crews and the control center, updating them on progress and potential risks. By leveraging real-time data and prioritizing safety protocols, we restored power within two hours, minimizing disruption to customers.

I prioritize tasks by assessing the urgency and impact of each project. I use a project management tool to track deadlines, resource availability, and potential risks. Critical projects that affect customer service or safety are given immediate attention, while less urgent tasks are scheduled for later. I also ensure regular communication with team members to adjust priorities as new information arises, ensuring efficient resource allocation and timely project completion.

I ensure compliance by staying updated on the latest electrical safety regulations and conducting regular training sessions for my team. I implement a robust inspection and maintenance schedule to identify and address potential hazards before they become issues. Additionally, I use software to track compliance records and generate reports for audits. By fostering a culture of safety awareness, I ensure that all operations adhere to the highest safety standards.

I handle conflicts by fostering open communication and active listening. I encourage team members to express their concerns and provide rationale for their resource requests. I then evaluate each request based on project priorities, resource availability, and long-term goals. By presenting a clear, data-driven rationale for my decisions, I gain team buy-in and minimize future conflicts. I also ensure that all team members feel heard and valued, promoting a collaborative work environment.

I have extensive experience using resource management software such as SAP and Primavera P6. These tools help me track resource availability, project timelines, and budget constraints. I customize dashboards to monitor key performance indicators and generate real-time reports. By integrating these tools with our communication platforms, I ensure seamless coordination between teams and stakeholders. This approach enhances decision-making and optimizes resource utilization, leading to more efficient project execution.