In my previous role, I encountered a situation where a patient had an adverse reaction to a prescribed medication. I immediately stopped the medication, informed the prescribing doctor, and provided alternative treatment options. I also educated the patient on the importance of reporting any side effects and the need for regular follow-ups. This experience reinforced the importance of vigilance and clear communication in patient care.

I follow a strict double-checking protocol where I verify each prescription against the doctor's order and the patient's profile before dispensing. I also use barcode scanning technology to reduce human error. Additionally, I maintain a clean and organized workspace to minimize distractions and ensure that each step in the dispensing process is completed accurately.

I prioritize active listening during patient consultations to understand their concerns and health goals. I explain the purpose, dosage, and potential side effects of medications in clear, simple language. I also encourage patients to ask questions and provide them with written instructions and contact information for follow-up queries. This approach helps build trust and ensures patients are well-informed about their treatment.

I regularly attend continuing education courses, webinars, and conferences to stay abreast of the latest research and guidelines in pharmacology. I also subscribe to reputable medical journals and participate in professional forums to discuss and share knowledge with peers. Additionally, I engage in self-study and online courses to deepen my understanding of new medications and treatment protocols.

I manage stress by setting realistic goals and prioritizing tasks based on urgency and importance. I also take short breaks to recharge and practice mindfulness techniques. To maintain a work-life balance, I ensure I have designated time for personal activities and family. I communicate openly with my supervisors about my workload and seek support when needed to prevent burnout.