During my previous internship, I was responsible for coordinating between three different teams while managing a project timeline. I prioritized tasks, communicated effectively with team leads, and ensured all deadlines were met. This experience taught me the importance of time management and adaptability in a fast-paced environment.

I regularly read industry publications, attend webinars, and follow regulatory updates to stay informed. For example, I recently attended a seminar on new insurance regulations that helped me understand their impact on commercial lines. Staying updated allows me to provide more informed support to clients and colleagues.

In my previous role, I handled customer inquiries via phone and email, resolving issues and ensuring client satisfaction. I also conducted follow-ups to confirm that clients were satisfied with the solutions provided. This experience honed my communication and problem-solving skills, which I believe are crucial for account management.

I would first listen to the client's concerns, empathize with their situation, and gather all necessary information. Then, I would work with the team to find a suitable solution, whether it's adjusting the coverage or explaining the policy in more detail. My goal would be to ensure the client feels heard and confident in their coverage.

I am drawn to the dynamic nature of commercial lines and the opportunity to work with diverse clients. I enjoy the challenge of understanding complex policies and helping clients find the best solutions for their needs. This role aligns with my passion for building relationships and contributing to the success of a business.