I employ a combination of self-assessment tools, such as interest inventories and personality tests, to help students understand their strengths and preferences. Additionally, I facilitate goal-setting workshops where students can explore various career paths aligned with their academic interests. By encouraging students to reflect on their values and aspirations, I guide them in creating a realistic and motivating career roadmap.

In such cases, I first reassure the student that indecision is common and manageable. I then engage them in a series of discussions to explore their academic interests, strengths, and future aspirations. Utilizing resources like career counseling and academic exploration workshops, I help them narrow down their options and consider potential majors that align with their goals.

Once, a student felt they were unfairly treated by a department regarding their course requirements. I mediated the situation by gathering all relevant information, including the student's academic record and the department's policies. I then facilitated a meeting between the student and the department head to discuss the issue openly. Through clear communication and mutual understanding, we reached a satisfactory resolution that addressed both the student's concerns and the department's academic integrity.

I regularly attend professional development workshops and webinars focused on higher education trends and career counseling techniques. Additionally, I subscribe to relevant journals and participate in online forums and social media groups dedicated to academic advising. This continuous learning ensures that I am equipped with the latest strategies and insights to effectively support students in their academic and career journeys.

I prioritize creating an inclusive and supportive environment for all students by being aware of and sensitive to diverse backgrounds and needs. I regularly review and update my advising practices to ensure they are equitable and accessible. This includes offering flexible appointment times, providing resources in multiple languages, and actively seeking feedback from students to understand and address any barriers they may face.