During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured they felt heard by actively listening to their concerns. I then explained each step of the procedure in a calm and reassuring manner, using simple language to avoid confusion. By maintaining a supportive and empathetic approach, I was able to help the patient feel more at ease, which not only improved their experience but also facilitated smoother care delivery.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by assessing each patient to identify any immediate concerns or critical conditions that require immediate attention. Following that, I organize tasks in a way that allows me to address high-priority needs first, ensuring that all patients receive timely care. I also communicate regularly with the nursing team to coordinate care and adjust priorities as needed.

I strictly adhere to HIPAA guidelines to ensure patient confidentiality. This includes using secure and private communication channels when discussing patient information, ensuring that all patient records are stored securely, and only sharing necessary information on a need-to-know basis. I also educate myself on the latest privacy practices and technologies to continually improve my ability to protect patient information.

I manage stress by practicing mindfulness and deep breathing exercises, which help me stay calm and focused. I also prioritize self-care, ensuring I get enough rest and maintain a healthy lifestyle. Additionally, I find it helpful to maintain open communication with my colleagues, sharing concerns and seeking support when needed. This collaborative approach not only reduces stress but also fosters a positive and supportive work environment.

Teamwork is crucial in healthcare as it ensures efficient and effective patient care. I contribute to teamwork by actively communicating with all team members, sharing information, and seeking input. I also take initiative in coordinating tasks and supporting colleagues whenever possible. By fostering a collaborative environment, I ensure that all team members are aligned in their efforts to provide the best possible care to patients.