One challenging situation I encountered was when a resident became agitated during a medication administration. I remained calm and used active listening to understand their concerns. I reassured them that their safety and comfort were my top priorities. I then involved the supervising nurse to address the resident's concerns and ensure the medication was administered safely. This experience taught me the importance of empathy and teamwork in providing effective care.

I prioritize tasks by assessing the urgency and importance of each responsibility. For example, I always ensure that vital signs are taken and medications are administered on time. Next, I address any immediate needs of the residents, such as assisting with meals or personal hygiene. Finally, I complete any documentation or housekeeping tasks. This approach ensures that all critical tasks are addressed promptly while maintaining a clean and organized environment.

To handle stress, I practice deep breathing and mindfulness techniques. I also take short breaks to recharge when possible. Maintaining a positive attitude is crucial, so I focus on the positive aspects of my work, such as the satisfaction of helping residents. I also communicate openly with my colleagues to ensure we support each other. This collaborative approach helps me stay positive and effective even during busy shifts.

I have experience using various EHR systems, including those commonly used in long-term care facilities. I am proficient in entering patient data, updating care plans, and documenting medication administration. I also understand the importance of accuracy and confidentiality when handling electronic records. My experience with EHR systems has made me efficient in managing patient information and ensuring compliance with healthcare regulations.

I am committed to maintaining patient confidentiality and strictly adhere to HIPAA regulations. I ensure that all patient information is stored securely and accessed only when necessary for care purposes. I also educate myself on the latest HIPAA guidelines and participate in any relevant training sessions. By following these practices, I protect patient privacy and uphold the integrity of the healthcare environment.