In my previous role as a CNA Unit Secretary, I once had to manage a sudden influx of patients while simultaneously updating patient records and assisting the nursing staff. I prioritized tasks by assessing immediate needs, such as ensuring patient care was not compromised, while efficiently updating charts and communicating with doctors. This experience taught me the importance of staying calm under pressure and using organizational skills to manage multiple responsibilities effectively.

I prioritize accuracy by double-checking all patient information before submitting it. I also maintain a systematic approach, ensuring that each document is reviewed against the original data and cross-referenced with other records. Additionally, I stay updated on any changes in protocols to ensure compliance with healthcare standards.

I ensure clear and timely communication by using established channels such as email, phone, and in-person updates. I also take notes during meetings and distribute them to relevant parties to keep everyone informed. Effective communication is key to maintaining a smooth workflow and ensuring patient care is not compromised.

I have extensive experience with EHR systems, including Epic and Cerner. I am proficient in entering patient data, scheduling appointments, and generating reports. I also ensure that all entries are accurate and comply with HIPAA regulations. My familiarity with these systems allows me to streamline administrative tasks and support the nursing staff effectively.

I manage stress by staying organized and prioritizing tasks. I also take short breaks to clear my mind and refocus. Additionally, I communicate openly with my colleagues to ensure we support each other during busy periods. This approach helps me maintain a calm and efficient demeanor, even in high-pressure situations.