During my previous role, I had a patient who was extremely anxious and resistant to care. I approached the situation by first taking the time to listen to the patient's concerns and validating their feelings. I then explained each step of the care process in a calm and reassuring manner. By building trust and maintaining open communication, the patient became more cooperative, and we were able to complete the necessary care without further distress.

I prioritize tasks based on the urgency and severity of the patient's condition. For example, I would address a patient with a high fever or severe pain before attending to a patient with minor needs. I also consider the patient's care plan and any specific instructions from the healthcare provider. By using a systematic approach, I ensure that all patients receive timely and appropriate care.

I manage stress by taking short breaks to regroup and prioritize tasks. I also practice deep breathing exercises and positive self-talk to maintain a calm demeanor. Additionally, I find it helpful to communicate with my colleagues and seek support when needed. By staying organized and focusing on one task at a time, I can maintain a positive attitude and provide high-quality care even during busy shifts.

I ensure patient confidentiality by only discussing patient information in secure, private areas and by using proper language that does not reveal sensitive details. I also make sure to log out of electronic health records when not in use and avoid discussing patient cases in public spaces. By being vigilant and following all HIPAA guidelines, I protect patient privacy and maintain trust with the individuals in my care.

I collaborate with other healthcare professionals by actively participating in team meetings and sharing relevant patient information. I also communicate regularly with nurses, doctors, and other specialists to ensure that everyone is on the same page regarding the patient's care plan. By fostering open communication and working together as a cohesive team, we can provide the best possible care for our patients.