One challenging situation I encountered was when a patient was experiencing severe anxiety and refused to take their medication. I first tried to calm them down by speaking in a soothing tone and validating their feelings. Then, I explained the importance of the medication and how it would help them feel better. I also involved the nurse to provide additional support. Together, we were able to convince the patient to take their medication, ensuring their well-being while respecting their autonomy.

I prioritize tasks based on the urgency and severity of the patients' conditions. For example, if a patient is in immediate need of assistance, I address that first. I also consider the time-sensitive tasks, such as administering medications at specific times. I use a checklist to ensure I don't miss any critical tasks. Additionally, I communicate with the nursing staff to coordinate care and ensure all patients receive the attention they need.

When a patient is non-compliant, I first try to understand the reasons behind their behavior. It could be due to fear, discomfort, or misunderstanding. I approach them with empathy and patience, explaining the benefits of following the care plan. If necessary, I involve the nurse or doctor to provide additional support and education. I also document the situation and any interventions taken, ensuring continuity of care.

Maintaining patient confidentiality and privacy is crucial in my role. I strictly adhere to HIPAA guidelines, ensuring that all patient information is kept confidential. I only discuss patient details in private settings and avoid sharing information with unauthorized individuals. I also ensure that patient records are securely stored and accessed only by authorized personnel. By following these practices, I protect patient privacy and build trust with the patients and their families.

I stay updated by regularly attending continuing education courses, workshops, and seminars. I also read professional journals, participate in online forums, and follow reputable medical websites. Additionally, I engage with my peers and supervisors to discuss new practices and share knowledge. By actively seeking out new information and staying informed, I can provide the best possible care to my patients.