One challenging situation I faced was when a patient was non-compliant with their care plan, refusing to take their medication. I approached the situation with empathy, listening to their concerns and explaining the importance of the medication. I then collaborated with the nursing staff to find a solution, such as breaking down the medication into smaller doses or offering it with a favorite snack. This approach helped the patient feel more comfortable and eventually led to compliance.

I prioritize tasks by assessing the immediate needs of each patient, such as vital signs, hygiene, and pain management. I then create a checklist to ensure no critical tasks are missed. For example, if a patient requires urgent wound care, I address that first before moving on to less urgent tasks like assisting with meals. This method ensures that all patients receive timely and appropriate care.

I handle stress by staying organized and maintaining open communication with my team. When faced with a high-pressure situation, such as a patient emergency, I remain calm and focused, relying on my training and the support of my colleagues. I also take short breaks to regroup and ensure I can continue providing quality care without becoming overwhelmed.

I ensure patient comfort by being attentive to their needs, such as adjusting bedding, providing warm blankets, or offering assistance with mobility. I also engage in conversation to make them feel valued and respected. For example, I might ask about their preferences for meal times or activities, tailoring my care to their individual preferences. This personalized approach helps improve patient satisfaction.

I maintain professionalism by adhering to the facility's policies and treating all patients and families with respect. I also practice active listening, ensuring that I understand their concerns and provide clear, empathetic responses. For instance, if a family member is worried about a patient's condition, I offer reassurance by explaining the care plan and keeping them updated on the patient's progress. This balance of professionalism and compassion fosters trust and positive relationships.