In my previous role, I identified a bottleneck in patient check-in processes that was causing delays. I designed a new workflow integrating digital check-in kiosks, which reduced wait times by 30%. This not only improved patient satisfaction scores but also freed up staff to focus on clinical duties, enhancing overall operational efficiency.

I regularly attend industry conferences, participate in webinars, and subscribe to leading healthcare technology journals. Additionally, I engage with a network of professionals through LinkedIn and other forums to exchange insights and learn about emerging tools and methodologies that can improve clinical workflows.

I conduct regular surveys and hold focus group sessions with clinical staff to understand their challenges and suggestions. I also observe workflows in action and engage in one-on-one discussions to gain deeper insights. This approach ensures that the feedback is comprehensive and directly addresses the needs of the staff.

I prioritize projects based on their potential impact on patient care and operational efficiency. I use a scoring system that considers factors like cost, time to implement, and expected ROI. This method helps in selecting projects that offer the most significant benefits with the available resources.

In a previous role, I worked closely with the IT department to integrate a new electronic health record system. We conducted joint training sessions and developed a phased implementation plan to minimize disruptions. This collaboration ensured a smooth transition and significantly improved documentation accuracy and accessibility for clinical staff.