In my previous role, I was tasked with integrating a new EHR system into a hospital setting. I facilitated weekly meetings between the clinical staff and the IT team to ensure both parties understood each other's needs and constraints. By translating clinical workflows into technical requirements, I was able to help the IT team develop a system that met the clinical team's needs, ultimately improving patient care and reducing errors.

I regularly attend industry conferences, webinars, and training sessions to stay updated on the latest trends and technologies in clinical systems. Additionally, I subscribe to several industry journals and participate in online forums where experts discuss new developments. This continuous learning helps me bring innovative solutions to the table and ensures that our systems remain state-of-the-art.

I prioritize clear and consistent communication by using a variety of tools such as email, video conferencing, and collaborative platforms. I also ensure that meetings have agendas and follow-up summaries to keep everyone aligned. Additionally, I make an effort to understand the perspectives and needs of each stakeholder, which helps in tailoring my communication to be more effective and relevant to their concerns.

In a recent project, the finance and clinical departments had conflicting priorities regarding the implementation of a new billing system. I organized a series of workshops to understand each department's needs and identified common goals. By creating a phased implementation plan that addressed both immediate and long-term needs, I was able to align the departments and ensure the project's success without compromising on either priority.

I address resistance by first understanding the root cause, whether it's fear of change, lack of training, or concerns about system reliability. I then provide comprehensive training sessions and offer ongoing support to build confidence. Additionally, I highlight the benefits of the new system through case studies and success stories from other institutions. By involving key stakeholders early and addressing their concerns, I can facilitate smoother transitions and foster a culture of acceptance.