During my internship at a local hospital, I encountered a situation where a patient's condition rapidly deteriorated during a routine procedure. I quickly alerted the medical team, assisted in stabilizing the patient, and ensured all necessary equipment was ready. This experience taught me the importance of staying calm under pressure and the value of effective communication in a clinical environment.

I prioritize tasks based on urgency and impact on patient care. Using a task management tool, I categorize tasks into immediate, high, medium, and low priority. This method ensures that critical tasks related to patient safety and well-being are addressed promptly, while less urgent tasks are scheduled efficiently to maintain a balanced workflow.

I adhere strictly to HIPAA regulations and hospital policies regarding patient confidentiality. I ensure that all patient information is stored securely and accessed only by authorized personnel. Additionally, I regularly participate in privacy training to stay updated on best practices and reinforce my commitment to protecting patient data.

I would approach the situation with empathy and a willingness to listen to the patient's concerns. By actively listening, I can understand their perspective and address their issues effectively. I would then collaborate with the healthcare team to find a suitable solution, ensuring that the patient feels heard and their needs are met to the best of our ability.

In my previous role, I noticed a delay in the distribution of patient reports. I proposed a streamlined process that involved digitalizing reports and automating their distribution. This initiative reduced turnaround time by 30% and improved overall efficiency, allowing the clinical team to focus more on patient care.