In one instance, we had a sudden influx of patients due to a community outbreak, which led to a shortage of staff. I quickly reassigned duties, prioritized patient care, and coordinated with other departments to secure additional support. By maintaining clear communication and ensuring everyone understood their roles, we managed to stabilize the situation and provide adequate care to all patients.

I establish a structured handover process at the start and end of each shift, ensuring all team members are briefed on patient statuses and any ongoing issues. Regular check-ins and open lines of communication are maintained through huddles and digital platforms. This approach fosters a collaborative environment where everyone is informed and can contribute effectively.

I prioritize tasks based on patient needs and urgency, using a color-coded system to categorize tasks. I also delegate responsibilities to team members based on their strengths and the situation's demands. Regularly updating a shared task list ensures transparency and accountability, helping us stay organized and focused on critical tasks.

I address conflicts promptly by listening to all parties involved, ensuring everyone feels heard. I then facilitate a discussion to identify the root cause and work towards a mutually agreeable solution. By promoting open dialogue and emphasizing the team's shared goals, I help resolve conflicts constructively and maintain a positive work environment.

I implement rigorous protocols for patient monitoring and care, ensuring all staff adhere to standard operating procedures. Regular audits and feedback sessions with patients help identify areas for improvement. I also encourage a culture of continuous learning and improvement, where staff are empowered to report issues and suggest enhancements to patient care.